Cookie Policy

1. What cookies are

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website or use an application. Cookies are commonly used to remember information about you, such as your login session, preferences, and browsing activity.

Each cookie typically contains a unique identifier and may include other data such as an expiration date. Cookies are set by the website or service you are visiting (first-party cookies) or by third-party services embedded in that website (third-party cookies).

Similar tracking technologies include web beacons (also called pixels), local storage, and tracking scripts that perform functions similar to cookies.

2. The types of cookies Inventorygram uses

Inventorygram uses cookies in the following categories:

• Essential/Session cookies — Required for core Inventorygram functionality including login, authentication, security, fraud prevention, and maintaining your session. These cookies cannot be disabled without compromising your ability to use the service.
• Performance and Analytics cookies — Used to understand how users interact with Inventorygram, measure page load times, track feature usage, identify errors, and improve performance and reliability. These cookies help us optimize the platform.
• Preference/Functionality cookies — Remember your settings, language selections, accessibility preferences, dashboard layout, and other customizations so you don't have to reconfigure them on each visit.
• Marketing and Advertising cookies — Used to deliver relevant advertising content, track advertising campaign performance, and understand your interests. These are typically set by third-party advertising partners.

3. Cookies on customer sites

When Inventorygram customers integrate our service into their websites or customer portals, they may implement cookies as part of their own privacy and functionality requirements.

If you are visiting a customer's website that uses Inventorygram (for example, a booking system, e-commerce site, or customer portal), cookies set by that customer's domain are governed by their privacy policy. Cookies set by Inventorygram components embedded in their site are governed by this Cookie Policy.

Customers are responsible for disclosing to their users that Inventorygram cookies are used and obtaining necessary consent. Inventorygram provides documentation and cookie banners to assist customers in compliance.

4. Third-party cookies

Inventorygram partners with third-party service providers that may set cookies on our platform, including:

• Analytics providers (e.g., Google Analytics) — Track user behavior, page views, and engagement to help us understand platform usage and improve features;
• Payment processors (e.g., Flutterwave) — Set cookies to manage payment transactions and fraud detection;
• Customer support platforms — May set cookies to track support interactions and improve response times;
• Advertising networks — Set cookies for retargeting and performance measurement of advertising campaigns;
• Hosting and CDN providers — May set cookies for load balancing, security, and performance optimization.

These third parties are contractually bound to use cookies only for the specified purposes and in compliance with applicable privacy laws.

5. Cookies and your Personal Information

Cookies can contain personal information or can be linked to personal information we hold about you. For example, a session cookie may contain your user ID, and analytics cookies may be linked to your account information to track your specific behavior.

When cookies contain or are linked to personal information, they are treated as personal data and are subject to our Privacy Policy and applicable data protection laws. We only combine cookies with personal information when necessary for service delivery or with your consent.

If you prefer not to have cookies linked to your personal information, you can disable advertising and analytics cookies while maintaining essential cookies for service operation.

6. Why Inventorygram uses cookies and similar tracking technologies

Inventorygram uses cookies for the following legitimate purposes:

• Service delivery — Essential cookies are necessary to provide the Inventorygram service, maintain secure sessions, prevent fraud, and authenticate users;
• Service improvement — Analytics cookies help us identify usage patterns, measure feature effectiveness, detect errors, and prioritize improvements;
• User experience — Preference cookies remember your settings and customizations, reducing the need for reconfiguration;
• Security — Cookies are used to detect and prevent unauthorized access, fraud, and malicious activity;
• Legal compliance — Cookies may be required to comply with legal, regulatory, or contractual obligations;
• Business analytics — We use cookies to measure platform performance, understand user behavior, and make data-driven business decisions.

7. Managing first-party cookies with your browser settings

Most web browsers allow you to manage cookies through their settings or preferences. You can typically:

• View cookies stored on your device;
• Accept or reject cookies by category;
• Delete cookies from your browser history;
• Block cookies from specific websites;
• Enable "Do Not Track" (DNT) signals;
• Use private/incognito browsing to avoid persistent cookies.

Instructions for managing cookies vary by browser. Please refer to your browser's help documentation for specific steps (Chrome, Firefox, Safari, Edge, etc.).

Important: Disabling essential cookies may prevent you from logging in or accessing core features of Inventorygram. Non-essential cookies (analytics, advertising, preferences) can typically be disabled without affecting core functionality.

8. Advertising and/or analytics cookies Inventorygram uses and how to control them

Inventorygram uses the following analytics and advertising technologies:

• Google Analytics — Tracks page views, user engagement, traffic sources, and device information. Set cookies: _ga, _gid, _gat. Opt-out: Google Analytics Opt-out Browser Add-on
• Facebook Pixel — Tracks conversions and user behavior for advertising purposes. Opt-out: Adjust your ad preferences in Facebook Settings or use the Network Advertising Initiative (NAI) opt-out tool
• Advertising networks — Third-party advertisers may set cookies for retargeting and frequency capping. Opt-out: Visit Digital Advertising Alliance (DAA) opt-out or Your Online Choices (European users)

You can also control cookies through:

• Your browser's cookie settings and privacy controls;
• Inventorygram account preferences and settings;
• Cookie consent banners displayed on Inventorygram;
• Third-party opt-out services and browser extensions.

Note that opting out of analytics and advertising cookies does not prevent the display of advertising, but reduces the ability to target it to your interests.

9. Inventorygram's use of log files

Inventorygram automatically collects and maintains server log files that record your interactions with our platform. Log files are similar to cookies in their function but work differently technically.

Log files typically contain:

• IP address and hostname;
• Browser type and version;
• Operating system;
• Referring URL (page you came from);
• Pages requested and time accessed;
• HTTP status codes;
• Amount of data transmitted;
• Timestamps of activity.

We use log file data to analyze trends, administer the platform, track user movement, gather demographic information, and diagnose technical problems. Log files are retained in accordance with our Privacy Policy and applicable legal requirements.

10. Inventorygram's use of clear GIFs/web beacons

Inventorygram may use clear GIFs (also called web beacons, pixel tags, or tracking pixels) in addition to cookies. Clear GIFs are small graphics (typically 1x1 pixel) embedded in web pages or emails that track user interactions.

Clear GIFs are used to:

• Track email open rates and link clicks in marketing communications;
• Measure page performance and user engagement;
• Collect technical data (browser, device, location);
• Serve targeted content and advertising;
• Verify the effectiveness of promotional campaigns.

Like cookies, clear GIFs can be linked to personal information and are subject to this Cookie Policy and our Privacy Policy. You can disable clear GIFs by:

• Disabling images in your email client (prevents email web beacons from loading);
• Using privacy-focused browser extensions that block trackers;
• Enabling Do Not Track signals in your browser;
• Opting out of marketing communications.

11. Changes to Inventorygram's Cookie Policy

Inventorygram may update this Cookie Policy as we introduce new features, adapt to legal requirements, or modify our tracking practices. When we make material changes, we will:

• Post the updated policy on this page with a new "Updated" date;
• Notify registered users via email if changes significantly affect data collection;
• Request consent again if we begin using cookies for new purposes requiring consent.

Your continued use of Inventorygram after policy updates constitutes acceptance of the revised Cookie Policy. We encourage you to review this policy periodically to stay informed.

12. Contact us

If you have questions about how Inventorygram uses cookies, concerns about your privacy, or requests regarding cookie management, please contact us:

• Email: privacy@inventorygram.com
• Privacy Officer: dpo@inventorygram.com
• Legal inquiries: legal@inventorygram.com

We will respond to privacy and cookie inquiries within 30 days. For urgent security concerns, please use the legal inquiries email.